Privacy Policy

Welcome to Pragaknitts.

This Privacy Policy describes how Praga Knitts (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website (https://www.pragaknitts.com/). It also describes the choices you have associated with your personal information.

Compliance with Indian Laws

We are committed to complying with all applicable Indian laws and regulations regarding data privacy, including the Information Technology Act, 2000 and the upcoming Personal Data Protection Bill (PDP Bill).

Information We Collect

We collect several different types of information for various purposes to improve our services to you.

1. Personal Information:

When you use the Pragaknitts, you may provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Information”). Personal Information includes, but is not limited to:

  • Name
  • Email address
  • Billing address
  • Shipping address
  • Phone number
  • Payment information (credit card details are not stored)

Usage Data:

We may also collect information about how you access and use the Website (“Usage Data”). Usage Data may include:

  • Your IP address
  • Location information (with your consent)
  • Browser type and device type
  • The pages you visit on the Website
  • The time and date of your visit
  • Search terms you use on the Website

How We Use Your Information:

We use the information we collect for various purposes, including:

  • To fulfill your orders and provide you with the products you purchase
  • To process your payments
  • To send you promotional emails and communications (with your consent)
  • To personalize your experience on the Website
  • To improve our Website and services
  • To comply with legal and regulatory obligations

2. Sharing Your Information

We may share your information with third-party service providers who help us operate our business and the Website. These service providers are obligated to keep your information confidential and use it only for the purposes we have disclosed.

We may also disclose your information if required by law or to protect the rights, property, or safety of ourselves or others.

3. Your Choices

You have several choices regarding your personal information:

  • You can opt out of receiving marketing emails from us by following the unsubscribe instructions in those emails.
  • You can access and update your personal information through your account on the Website.
  • You have the right to request access to your personal information, rectification of inaccurate information, erasure of your information, restriction of processing, and objection to processing (subject to applicable legal grounds).

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure. Therefore, we cannot guarantee absolute security.

5. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website.

6. Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Pragaknitts will take all the steps reasonably necessary to ensure that your data is treated securely and following this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

7. Disclosure of Data

We may disclose personal information that we collect, or you provide:

0.1. Disclosure for Law Enforcement.
Under certain circumstances, we may be required to disclose your Data if required to do so by law or in response to valid requests by public authorities.
0.2. Business Transaction.
If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Data may be transferred.
0.3. Other cases. We may disclose your information also:
0.3.1. to our subsidiaries and affiliates;
0.3.2. to contractors, service providers, and other third parties we use to support our business;
0.3.3. to fulfil the purpose for which you provide it;
0.3.4. for including your company’s logo on our website;
0.3.5. for any other purpose disclosed by us when you provide the information;
0.3.6. with your consent in any other cases;
0.3.7. if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

8. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

9. Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

10. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

11. CI/CD Tools

We may use third-party Service Providers to automate the development process of our Service.

12. Advertising

We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.

13. Behavioral Remarketing

We may use remarketing services to advertise on third-party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to our Service.

14. Payments

We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

15. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

16. Children’s Privacy

Our Services are not intended for use by children under the age of 18 (“Child” or “Children”).

We do not knowingly collect personally identifiable information from children under 18. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

17. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, before the change becomes effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

18. Contact Us

If you have any questions about this Privacy Policy, please contact us by email: info@pragaknitts.com.